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BMW Group Introduces First-Ever, Lease-End Video Communications

Let's face it. Financing a car, whether it's a new BMW 3 Series or pre-owned BMW 5 Series, can be confusing. BMW Group is stepping up to lend a helping hand. Specifically, their car loan and lease arm, BMW Group Financial Services, has developed a suite of videos aimed at putting consumers' minds at ease, and ultimately avoiding tension and discrepancies, when a BMW car lease term comes to a close.

The video shorts walk BMW owners through the entire process. Among the eight topics covered are vehicle condition, scheduled BMW service and final steps.

Speaking on the decision to develop the videos, Steve Swecker, GM, Sales Operations, BMW Group Financial Services, explains that the company's goal is to keep customers comfortable (literally and figuratively) throughout every step of the lease process. Ultimately, they don't want drivers to be taken off guard by any surprises.

BMW Gallery of Norwell doesn't either. That is why we encourage you to bring any finance questions you might have to our dedicated BMW car loan and lease professionals, serving drivers in the greater Norwell area. They not only have the wherewithal to get you the flexible terms and conditions you deserve. Inspired by the old adage, knowledge is power, they're committed to making sure you're fully aware of all terms and conditions.

Another benefit of the Lease-End videos, Swecker points out, is that they serve as, "tools to open communication channels on lease-end processes so that customers are comfortable moving from one lease to the next within the same transaction."1

To learn more contact us today. Otherwise, visit BMW Gallery of Norwell at 98 Accord Park Drive, Norwell, MA 02061.


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